Returns & Exchanges

At GATE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures your fashion experience remains effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and securely attached.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.